top of page

FAQs List

What is Kite & Compass Travel?

About

Kite & Compass Travel is a Newcastle-based independent travel advisory service founded by Warren Milburn. With over 40 years of professional and personal travel experience, Warren plans and books personalised holidays — handling everything from flights and transfers to accommodation and activities — so you don't have to.

How does the service work?

About

You share your idea, and Warren does the research. After a free consultation to understand your preferences and budget, Warren puts together a proposal with options tailored to you. Once you choose, he handles the booking from start to finish.

Is there a fee for the service?

About

For most standard bookings, there is no separate planning fee — Kite & Compass is normally remunerated by the travel supplier. For unusually complex itineraries, a research fee may apply, and this is always agreed with you before any chargeable work begins.

Who can book with Kite & Compass Travel?

About

The service is currently available to UK-resident customers only.

What kinds of destinations do you cover?

Destinations

Everywhere from the Bavarian Alps and the souks of Marrakech to Bali, Cape Town, Athens, and beyond. Kite and Compass specialises in bespoke, multi-centre journeys, cruises, tours, and personalised itineraries — and can also source off-the-shelf package holidays when that's what suits you best.

Do you offer group trips?

Destinations

Yes — alongside bespoke individual holidays, Kite and Compass offers guided group experiences, hosted departures, and travel events. Get in touch to find out what's coming up.

How do I pay, and are my payments protected?

Bookings & Payments

Kite & Compass does not take or hold your payment. You pay via a secure link provided by InteleTravel UK. Where your booking includes flights, ATOL protection applies through the ATOL-holding supplier via InteleTravel UK (ABTA P7384).

What is the cancellation policy?

Bookings & Payments

Cancellation terms vary by supplier and will be confirmed in the documentation sent before your booking is finalised. If you have any questions, just ask Warren directly.

How is my personal data handled?

Privacy & Terms

Your data is collected and processed in accordance with UK GDPR. Kite & Compass Travel Ltd is registered with the ICO (ZC219705). Data shared during the enquiry and booking process is held securely and passed only to the suppliers and platforms needed to deliver your trip. See the full Privacy Policy on the website for details.

Is Kite & Compass Travel a registered company?

Privacy & Terms

Yes — Kite & Compass Travel Ltd is registered in England and Wales, company number 17327689, and operates as an independent travel advisor under InteleTravel UK.

bottom of page